I appreciate you for providing complete information and a screenshot above, Davep0071.

For now, we have an ongoing investigation about QuickBooks Desktop failed scheduled local backup on Windows 10. Rest assured that our product engineers are actively working to get this issue fixed.

As of the moment, I suggest using the manual backups. You can also use the Intuit Data Protect to back up your files. This service works directly with QuickBooks Desktop to keep your data safe.

To set up the service, you can check out this article: Set up Intuit Data Protect to back up files.

Also, to be notified if the issue is fixed. I recommend contacting our Customer Care Team to include you on the list of affected users and send you an email once the issue is resolved.

I appreciate your patience while we're working on this. Take care.

Quickbooks support SUCKS!  The reason it is not working is that they want you to purchase their Intuit Data protect (another subscription, go figure!) They make it so you, the average consumer cannot simply use the product and back it up yourself. You NEED them and their astronomical price tags to have anything work properly. Quickbooks is for Large businesses that can afford the crappy service that Intuit provides and then be able to pay for all the support needed to keep it working.

Yep, they want to move all customers to their cloud based QB, for which they receive recurring monthly revenue forever.  And, they want to charge for any level of support.  And, they want you to use their overpriced cloud backup service.  Intuit is like Microsoft, a behemoth that happened to be the first in their space and now they're the biggest, but most certainly not the best. 

I've come across this error many times and struggle to resolve it.  Here's what I found works and some reasons why it is breaking.

Open Quickbooks, Create Backup, Next to get to Scheduled Backups, Select "Only schedule future backups", and delete all scheduled backups.

Go to Task Scheduler and delete any remaining Tasks related to QB Backup (if any).  

We now have a cleaned environment to continue in.

Go back into Quickbooks, Scheduled Backups and create a new one with the parameters you want.

Go back into Task Scheduler, find the task that was created, and export it to a known location on your PC.

Now on the right side of Task Scheduler, click Import Task and select the task you just exported.

For me, I had 2 issues.  First was the company file was stored in a file path that contained a single quote " ' " in it.  This will break the History tab from showing any results.  So I renamed the task to not have any.

Second, looking at the attached snip, the imported task has some settings wrong.  For me, using Windows 10, the version was wrong so I needed to change it to Windows 10.  I also set it to "Run whether user is logged in or not" as well as "Run with highest privileges".  I also uncheck "Hidden".

I click Save, enter in my admin password so it can run it with being logged in.

Now I disable the original on that I exported/imported.  Not sure if deleting it will break anything or not but I didn't want to take a chance.  I believe I had deleted them in the past and then this stopped working so I don't recommend deleting the old one.

Thank you for sharing a resolution to resolve this, @gleepart.

We appreciate user like you who are willing to share their knowledge to help others. The workaround you've provided can help other users you are experiencing the same issue.

In case you need to learn some guidelines in navigating your QuickBooks Desktop (QBDT) software. Do check our Help articles page for reference. Here, you can read some of our great article for future reference.

Tag me in if there's anything else I can help you with. I'll be around to help you. 

Hey, This is a great find. This worked for us. Basically Changing the Compatibility in the job to Server 2019 in our case worked right away.

 Its worth  noting you can adjust date/time from the job if anyone else needs.

It would be nice if Quickbooks could fix this issue.  I spent a couple hours with tech support but they did not find it, I ended up sharing this link to them and we had it sorted out.

Cheers!

I never could get it working myself. UNTIL, I moved the company file in the 'standard' location for QB Company files.

Which is C:\Users\Public\Documents\Intuit\QuickBooks\Company Files\YOURFOLDERNAME\YOURFILE.qbw

Hope this helps

it work for me 

thanks a lot

I finally understood your answer about looking at the Task Scheduler after QB generates the Task. On my Windows Server 2016 Essentials the "Hidden" Configure for was set to "Windows Server 2003, Windows XP or Windows 2000". Changing this one value to my computer "Windows Server 2016 Essentials" solved the problem and now QB backups automatically.