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Kames5
Level 2

How to confirm QB is registered with a valid license

Running QB Desktop 2020 for MAC book pro.  Recently had to reinstall my OS and restore from backup. I am now receiving the following QB message: 

 

QuickBooks could not verify your information.

 

Make sure QuickBooks is registered with a valid license number and email address and that your computer is currently online.

 

I have my license number and under manage license I have 3 options: 

- buy additional license

- sync license 

- deauthorize this computer 

 

How do I make sure my license number is registered?  

 

Thank you for your help. 

 

 

1 Comment 1
Fiat Lux - ASIA
Level 15

How to confirm QB is registered with a valid license

Who installed your QBD Mac 2020 license on your machine for the first time? You have to login to your CAMPS as Primary Contact and find your license there.

https://camps.intuit.com/

 

Otherwise Support won't bother to help you anything about your license. You can purchase a new one time license for QBD Mac 2020 as the last resort.

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