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Good day, anthonypiccininn.
There are a few possible reasons why this is happening:
To better isolate the issue, as an initial step, let's make sure your QuickBooks Desktop software is in its latest release. Once done, you can check the web mail settings in the preferences.
For other recommended solutions, check out these articles:
Please let me know how it goes by leaving a comment on this thread. I'm only a post away if you need further assistance. Take care and have a good one.
Could not fix problem
That did not fix the problem I still cannot send emails from my QuickBooks
Hi, anthonypiccininn.
To better isolate this issue, as an initial step, you may want to open a sample company file. This is to check whether this has something to do with your data or QuickBooks Program.
Then, let's set up your email service in QuickBooks Desktop and try to send an email again. If you're still getting the same results, I'd suggest getting in touch with our QuickBooks Desktop Support. Agents have the necessary tools to get you back up and running.
Also, this article will help guide you more in sending emails via QuickBooks: How to fix "QuickBooks is unable to send the email since your antivirus has blocked outgoing emails"...
I'll be here if anything may arise while working in QuickBooks. Have a good one.
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