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Join nowOn a new PC I am installing quickbooks desktop pro plus 2023 which i downloaded straight from my intuit account products page. On the same page is my license number and product number.
during installation I am told "Incorrect product code"
I literally copied them straight over (yes I checked for extra spaces etc) from the same page and used the "download" link right next to those numbers.
my product code is [removed]
intuit account products page = CAMPS?
I appreciate you for reaching out here in the Community, @AWarehouse.I'd be glad to help you access your QuickBooks Tool Hub.
There are several possible reasons why you received an error message during installation.
The good thing is that we have solutions to help you resolve this issue. This way, you can move on to use your QuickBooks Desktop program without getting any prompts.
In QBDT, we have this tool called QuickBooks Tool Hub. You can run this to fix common errors or freezing on your program. To use it, you'll need to download and install it on your computer. Here's how:
If you can't find the icon, do a search in Windows for QuickBooks Tool Hub and then select the program. Once done, you'll want to run the Quick Fix my program from the Tool Hub. Here's how:
For other available solutions, please visit this article: Fix issues when QuickBooks has stopped working.
Additionally, I've got you this article in case you'd like to learn more about creating a backup file in QBDT: Back up your QuickBooks Desktop company file.
I'm always here to back you up in case you need help performing specific tasks in QuickBooks. Assisting you is my top priority. Keep safe, and enjoy your weekend!
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