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Leash1
Level 1

restore backup to new file name

When I try to restore a backup to a new file I am asked to specify a name for the new file.  I give it the name of the backup date 20230317.qbw.  Then no file is created and I am brought back to the No company open dialog and no file 20230317.qbw is created.  I need to compare a backup to the current file to find my error, but if no file can be created what good is a backup.

11 Comments 11
QueenC
Moderator

restore backup to new file name

Welcome to the Community, @Leash1. I'm here with some information and steps to help you successfully restore a backup company file in QuickBooks Desktop.

 

When you restore, QuickBooks uses the backup company file (.qbb) to create a new company file (.qbw). To make sure we're doing it right and prevent any issues, I'd be pleased to guide you through the step-by-step process of restoring a backup of your company file.

 

Here's how:

 

  1. Go to the File menu then select Open or Restore Company.
  2. Select Restore a backup copy then hit Next.
  3. Choose Local Backup then Next.
  4. Search for your backup company file on your computer. It should look like this: [Your company name].qbb.
  5. Choose a folder on which you would like to save the restored company file then hit Open. Please note that your data can be overwritten if the backup is opened in the same folder as your current company file. You can make sure the names of your existing company file or the backup are unique to prevent overwriting any data. Alternately, the backup can be saved as a standalone folder.
  6. When ready, select Save. When prompted to any messages about possibly overwriting your data, choose the option that best fits your needs. 

 

To learn more about restoring your company file, refer to this article: Restore a backup of your company file.

 

Moreover, I've included this article that you may find helpful in case you'll notice possible data issues, or you've done some research and suspect data damage: Fix data damage on your QuickBooks Desktop company file.

 

Should you run into problems restoring a backup of your company file, please don't hesitate to leave a comment below. I'll be here to assist you all the way. Keep safe.

Leash1
Level 1

restore backup to new file name

I am doing all that but there is no warning I may overwrite data or anything else.  I have tried it on both of my computers and the program fails to write any file, let alone overwrite existing files.  It just doesn't do anything except bring me back to the No Company Open screen and gives me the choice of the existing files.

QueenC
Moderator

restore backup to new file name

Thanks for replying back here and updating us with more information, @Leash1. I can see how hard you've tried here and I want to make sure this will be isolated as soon as possible. 

 

Since you've performed the correct process but you're still being routed to the No Company Open screen, let's run some troubleshooting steps using the QuickBooks Tool Hub to help us fix common QuickBooks Desktop issues.

 

First, let's download and install the QuickBooks Tool Hub. This way we'll be able to stop and prevent common errors. Here's how:
 

 

  1. Close QuickBooks.
  2. Download the QuickBooks Tool Hub's most recent version (1.6.0.3). Save the document in a location that's easy to find (like your Downloads folder or your Windows desktop). If you've installed Tool Hub before and can't find which version you have, just click on the Home tab and the version will be displayed at the bottom.
  3. Open the file you downloaded (QuickBooksToolHub.exe).
  4. Follow the on-screen steps to install.
  5. When done installing, double-click on the icon on your Windows desktop to open. If you can't find the icon, search for QuickBooks Too Hub on your Windows.

 

Next, let's run the QuickFix my Program from the Tool Hub.

 

  1. In the QuickBooks Tool Hub, select Program Problems.
  2. Click on Quick Fix my Program.
  3. Start QBDT and open your data file.

 

You can refer to this article to know more about the tools that we can use in the QuickBooks Tool Hub: Fix common problems and errors with the QuickBooks Desktop Tool Hub.

 

Additionally, I'll be sharing this article that you can utilize in finding your company file or most recent backup in QuickBooks Desktop: Find QuickBooks company data files and backups.

 

I'll be here if you need further assistance with restoring a backup of your company file. It's my priority to ensure you'll get the help you need. Take care.

Fiat Lux - ASIA
Level 15

restore backup to new file name

@Leash1 

How big is the file size?

Leash1
Level 1

restore backup to new file name

26104 KB

Leash1
Level 1

restore backup to new file name

26104 kb

 

Fiat Lux - ASIA
Level 15

restore backup to new file name

You file size should be fine. Duplicate your file and create the second backup file with the same name in another folder. Rename the second backup file from *.qbb to *.qbw. Can you open the new qbw file?

Leash1
Level 1

restore backup to new file name

When I do that I get Error -6150, -1006 when I try to open the backup file by changing the extension.  I'm sure you need to restore the backup file and that is the problem.  The restore function doesn't run.

Leash1
Level 1

restore backup to new file name

when I do this I get the attached error message.  I'm pretty sure you need to restore a backup and that is the problem, the restore program doesn't run when I try to restore.

Fiat Lux - ASIA
Level 15

restore backup to new file name

You should contact Support to check the backup file. You can also ask a 3rd party service provider to check and give you a second opinion if needed.

GlinetteC
Moderator

restore backup to new file name

Hi, Leash1. Let's perform some troubleshooting steps to fix the error.

 

Error -6150, -1006 means your company file could have some issues that need repair.  

 

First, check for CryptoWall virus or other malicious software that can cause the error. 

 

  1. Open the Windows Start Menu.
  2. Type "File Explorer" into search and open File Explorer.
  3. Search for and open your QuickBooks folder. It's usually on your C: drive.
  4. Look for files that contain words like "decrypt" or "instructions" (.txt or .html).

 

Your computer is okay if you don't see this description. Otherwise, contact your anti-virus provider for help removing the CryptoWall virus. Here's documentation from Norton and McAfee for the next steps. 

 

Next, Restore a backup company file. Please check this article for more information: How to fix Error 6150, -1006. You can proceed with Step 3 to use Auto Date Recovery if you still see the error.

 

If the problem continues, I recommend contacting our Customer Care support to help you investigate this further. 

 

Feel free to post again if you have other questions. The Community is here to help.

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