switching from a computer that is going out to a diffrent computer

Back up your file.  Install quickbooks on new computer.  (you will need your registration information)  Restore your information.  Do not get rid of your current computer until you know the new one is good and running.  If your QB is old, consider getting a new one.  You can still back up your file and restore on new QB.  When you purchase a new QB they should be able to help you install and restore.  

My account shows that I have an active product:

NAME EXPIRY DATE STATUS  

and I have my registration information, but when I try to download to my new pc, it says that I do not have any products available?

How do I download to my new pc?

@mbhfh 

Can you find your license code in your CAMPS?  

Good day to you, @mbhfh. I'll help you download QuickBooks Desktop (QBDT) to your new computer so you can get back to managing your business.

To start, please make sure your computer meets the system requirements for QBDT Premier 2021. If it meets the conditions, you can now proceed to download it to your new computer. Here's how:

1. Go to the Downloads & Updates page and choose your country, product, and version.
   
2. Select the Search button.
3. Click the Download button to save it to your device.
   

Once done, follow these steps to install the program:

1. Open the QuickBooks.exe file.
2. Follow the on-screen instructions. Accept the software license agreement and then select Next.
3. Enter your product and license numbers. Then tap Next.

You have two options when installing QuickBooks on your computer: Express or Custom and Network Install. Visit this resource to help you decide which option is best for you and what steps to take.

After successfully installing it, prepare your product and license number. Then, you can now activate the QBDT program using this resource: Activate QuickBooks Desktop for Windows.

Moreover, here's an article you can utilize to seamlessly move your QBDT 2021 to a new computer: Move or reinstall QuickBooks Desktop to another computer.

Please let me know if you have additional questions about moving your QBDT or anything else in the comment below. I'll be here to assist. Have a good one.