Troubleshooting: On program load "Server Busy"

HardingLaw · ‎November 10, 2023

I'm trying to open QuickBooks 2010 after a failed attempt to update to a newer version. After reinstalling it, any time I load the program, before it even loads all the way, I get a server busy. I've tried various portions of the Quickbooks ToolHub as well as uninstalling and reinstalling. I've followed all of the first page search results for the error; windows is up to date and Update is not running, nothing else is running when opening Quickbooks, restarted PC serveral times, etc. Closest I've gotten is ending all Quickbooks related processes in Task Manager and hitting "retry" where it loads; but once the company file is loaded the error returns and nothing can be done.
Worked on this computer before, still works on other computers in office. Please advise.

4Gal · ‎November 10, 2023

Which Windows OS do you run?

Bryan_M · ‎November 10, 2023

We hear you, @HardingLaw.

I see the importance of updating your QBDT to a newer version, and we appreciate you for trying your best to achieve this goal. Allow me to share insights and direct you to the best help possible.

Upgrading your QBDT 2010 to a newer version is a big jump. This means you have to convert your data files in stages and install a trial license from 2010 up to the newer version. Moreover, I recommend contacting our live support team to help you with this.

You can utilize this link to connect to them: https://quickbooks.intuit.com/learn-support/en-us/contact.

I'll also add these articles to learn more about company file compatibility and database server manager:

Please know that the Community is just one post away if you have additional questions about updating your QBDT. Take care and good day.

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Troubleshooting: On program load "Server Busy"

Troubleshooting: On program load "Server Busy"

Troubleshooting: On program load "Server Busy"

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