Requesting QuickBooks Enterprise Version 20 (May Update)

I'll help you update the QuickBooks Desktop Enterprise to the latest version, nafeasonto.

When you’re ready to update QuickBooks Desktop Enterprise to the latest version, it’s best that you do it after-hours or over the weekend. This way, you’ll have the least disruption to your normal work hours.

Once you're ready, make sure your company file doesn’t have any data damage. Here's how:

1. Log in to QuickBooks as the Admin. The Admin account must have a password.
2. Go to the Company menu, then Users, and select Edit the Admin user.
3. Remove special characters like ":" "&" and "/" from the company file name, then make sure the extension is .qbw.
4. Exit and restart QuickBooks.
5. Go to the Window menu, then select Close All.
6. Go to the File menu, then select Utilities.
7. Select Verify Data.

Then, download the latest version of QuickBooks Desktop Enterprise. Once done, let's install the program on the server. I'll show you how:

1. Close all running programs, including anti-virus programs.
2. Double-click the Enterprise file you downloaded.
3. Select Server Install, then select Database Server and QuickBooks Application.
1. If you have a server-only install, it’s best to install the update over your previous version. You can also use the full program install instead.
2. If you have the full program with the QuickBooks Database Manager on your computer, then you can install it over the previous version. You can also keep both versions. One Database Manager will run the services for one or multiple versions installed.
4. Follow the onscreen prompts until the installation is done. If you receive an error message, reboot your system and try it again.
5. Open your company file in the new version of QuickBooks.
6. Sign in as the Admin. QuickBooks will back up your file before updating it. Once the company file is updated, it’ll open.

If you'd like to set up QuickBooks in a multi-user environment, I'd recommend following Step 3 to 4 on this article: Update QuickBooks Desktop Enterprise to the Latest Version.

Additionally, I've added an article that'll help you fix company file issues in QuickBooks. This ensures you can easily resolve any problems with your data: Clean Install QuickBooks Desktop.

Also, may I know what you mean about the June update broke your users using Windows 7? Adding additional details will help us investigate this.

Feel free to post again here if you have any other update issues in QuickBooks Desktop. I'd be glad to help you. Have a good one.