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kyle-lambert
Level 2

The desktop QuickBooks application displays the dashboard and reflects information from the website, but does not allow direct entry of data in the application's forms.

 
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Best answer January 04, 2019

Best Answers
kyle-lambert
Level 2

The desktop QuickBooks application displays the dashboard and reflects information from the website, but does not allow direct entry of data in the application's forms.

I was unable to see any form other than the dashboard. 

I reolved the problem by selecting the “Reset App Data” function.  

Seems drastic, but it worked.  

View solution in original post

3 Comments 3
JessT
QuickBooks Team

The desktop QuickBooks application displays the dashboard and reflects information from the website, but does not allow direct entry of data in the application's forms.

Hi Kyle,

 

I love using the QuickBooks Online Windows App. What specific forms are you not able to enter data to?

kyle-lambert
Level 2

The desktop QuickBooks application displays the dashboard and reflects information from the website, but does not allow direct entry of data in the application's forms.

I was unable to see any form other than the dashboard. 

I reolved the problem by selecting the “Reset App Data” function.  

Seems drastic, but it worked.  

kyle-lambert
Level 2

The desktop QuickBooks application displays the dashboard and reflects information from the website, but does not allow direct entry of data in the application's forms.

I was unable to see any form other than the dashboard. 

I reolved the problem by selecting the “Reset App Data” function.  

Seems drastic, but it worked.  

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