Trial version

Your question is about QuickBooks Online but your tag is QuickBooks Desktop. If your company is located in the US, you may try QB Online US version. But if your company is located in Malta, you may try QB Online Euro version for Malta.

https:// quickbooks.grsm.io/US

https:// quickbooks.grsm.io/us-promo

https:// quickbooks.grsm.io/EU

You may run QuickBooks Desktop and QuickBooks Online at the same time. Both are living in two different realms.

A warm welcome from the QuickBooks Community, @Aarona.

I'd be glad to show you where you can download the QuickBooks (QB) Online and QB Desktop trial versions.

Also, I'd like to share some differences between these two accounting platform. QB Online is a cloud-based accounting and runs using the internet. While the QB Desktop is downloaded and installed to your computer.

I'll show you the way on how to get a free-trial of our products: 

In QB Online, you can subscribe to the free-trial in this link: https://quickbooks.intuit.com/pricing/. Then, activate the free-trial button and choose the version that fits to your business. Here's how it looks like:

On the other hand, QB Desktop, you may consider checking your computer if it meets the minimum requirements to install QuickBooks. Once done, you can refer to the following article to download your desired version: Download a Free 30-day Trial. Then, save the downloaded file where you can easily locate it, like to your Windows Desktop.

After that, you can follow the steps below on how to install QB Desktop:

Once done, follow the steps below to install QuickBooks:

1. Open the file you've downloaded (QuickBooks.exe).
2. Follow the onscreen instructions. Accept the software license agreement and then select Next.
3. Enter the Product and License numbers if required.
4. Select Next.
5. Choose which install type is right for you and follow the prompts.
6. Select Open QuickBooks.
7. When prompted, activate or register QuickBooks. 

I've also added these articles to help you get familiar with our products and its features:

• Get QuickBooks Desktop user guides
• Getting Started With QuickBooks Online

Don't hesitate to tag my name in the comment section below if you need further assistance. I'd be happy to lend a helping hand. Take care.

I have rejoined QB (online). I need to download and run QH 2021 desktop trial version, in order to access desktop QB files generated when I was using the desktop version, and migrate them to QB Online. I have downloaded the desktop software (from https://quickbooks.intuit.com/learn-support/en-us/new-subscriptions/download-a-trial-of-quickbooks-d...), but when I add the Licence and Product numbers given on this webpage to activate the desktop software, it says the Product number is wrong. There is no option to skip this step.

I want to make sure you're taken care of, @Michael S1. 

I'd like to redirect you to the best support group to get the correct product number for QuickBooks Desktop (QBDT) 2021 trial version.

Since the product number from the article is incorrect, I recommend contacting our QuickBooks Support Team. This way, they can provide the correct codes to use when installing the trial version of QBDT 2021. They can also guide you through the steps on installing QBDT and migrating the company files to QuickBooks Online (QBO).

While you can't get into the QBDT file, you can message our QuickBooks expert outside the product to chat online. Please click this link: QuickBooks Pro/Premier chat.

You might also want to check out this article to learn more about importing your QBDT company file to QBO: Move your QuickBooks Desktop file to QuickBooks Online.

Please know that I'm just a reply away if you need any further assistance migrating your QBDT file to QBO. Wishing you and your business success.

I have tried to go on Live Chat for support but nobody answers.

Hey there, Michael S1.

Thanks for dropping by the Community, I'm more than happy to show you how to reach out to our support team, first-things-first, lets make sure you're using these steps to initiate either a call back or instant messaging. 

1. Open QuickBooks.
2. Go to Help, then select QuickBooks Desktop Help.
3. Select Contact Us.
4. Give a brief description of your issue, then select Let's talk and then choose a way to connect.

Phone support may be limited due to volume. Next, you'll want to make sure you're reaching out during the correct support hours:

• M-F 6 AM to 6 PM
• Saturday 6 AM to 3 PM PT

Lastly, if you're still unable to reach our support team, you can try reaching out, outside the QuickBooks product. To do so, click the link to your product down below:

• Start a QuickBooks Pro/Premier chat
• Start a QuickBooks Enterprise chat
• Start a QuickBooks Desktop for Mac chat

If you have any other questions, please. Post here and we'll get back to you in no time. Thank you for stopping by and have a nice afternoon.