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stevejs
Level 1

unable to open

unable to open companies again.  software is junk

 

 

2 Comments 2
ShiellaGraceA
QuickBooks Team

unable to open

Hi there. @stevejs.

 

I'll be glad to guide you through how fix this. You can download and run our QuickBooks Tool Hub. It has different tools that can help fix program and network related issues including unable to open company file. Let me guide you how to do it.

 

 

  1. Download the QuickBooks Tool Hub.
  2. Then, save it on your Desktop.
  3. Once downloaded, open the file (QuickBooksToolHub.exe)
  4. Follow the on-screen steps to install and agree the terms and conditions.
  5. Once finished, double-click the icon on your Windows desktop to open the tool hub.
  6. From the launchpad, click Company File Issues and then QuickBooks File Doctor.

It'll take 2-3 minutes to complete the process. Once done, restart your computer and try accessing your company file again.

 

Learn more about this tool in this article: Fix common problems and errors with the QuickBooks Desktop Tool Hub.

 

Additionally, here's a link that'll help you manage QuickBooks-related tasks. It has our QuickBooks topics with articles to guide you along: View all help for QuickBooks Desktop.

 

Let me know how it goes of the above recommendation don't help, I'm always here for you. Take care and have a good one.

Fiat Lux - ASIA
Level 15

unable to open

@stevejs 

Elaborate your issue will be very helpful.

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