Hello @LR83,
In QuickBooks Desktop, you can download a tool and use its function to get rid of the error message you receive while updating it. Let me walk you through the steps on how you can accomplish this.
- Download the QuickBooks Tool hub.
- Open and install the downloaded file.
- On the QuickBooks Tool app, select Installation Issues.
- Click QuickBooks Diagnostic Tool.
From here, let the tool run for up to 30 min and restart your desktop once done before upgrading QuickBooks. But if the same error message still pops up, I'd recommend following the Step 3 and 4 instructions outlined in this article: Fix QuickBooks Desktop Install Errors.
Need help performing any tasks related to your account and company settings, click here to access and browse all articles for QuickBooks products. This reference contains most resources with steps on how you can update your data and security management, to name a few.
Don't hesitate to post again here if you have other questions or concerns with QuickBooks tasks and navigations. I'm always around happy to help. Stay safe and have a good one!
