Webconnect Error 1031

I got you covered today, Keiger.

Issues with Web Connect occur when files from the bank are incomplete or in the wrong format. Changes on your bank's end can also create issues. Here’s how to fix common Web Connect errors.

To fix the Webconnect Error 1031 in QuickBooks Desktop (QBDT), please follow the instructions below. As an initial step, let's secure a backup before importing transactions into QBDT. Here's how:

1. Follow the steps to create a backup of your company file.
2. Make sure you're using a supported version of QuickBooks Desktop.
3. Update Internet Explorer to the latest version.

After securing the backup, we can download the WebConnect file by following the steps below:

1. Sign in to your bank's website
2. Find and download the Web Connect file (.qbo file).
3. Open QuickBooks and your company file. Then follow the steps to import the .qbo file.

Then, make sure the file you downloaded from your bank is a .qbo file. This is the required type of file Web Connect that QuickBooks accepts.

Once done, review notifications from your bank by logging in to your bank's website. If there is a message, follow the instructions recommended by your bank. If there is none, you'll want to switch banking modes.

Here's how:

1. In QuickBooks, select the Banking menu.
2. Hover over Bank Feeds and select Change Bank Feeds Mode.
3. In the Bank Feeds section, select Classic mode (Register mode).
4. Then follow the steps to import the .qbo file.

If you see an error proceed to step 5 of this article about fixing Web Connect errors: Fix Web Connect import errors.

You might find this article helpful about setting up Web Connector in QBDT: Set up QuickBooks Web Connector.

The Community is always open if you have other questions working with Web Connect. I'll be around to help. Wishing you a great day ahead!