I'll ensure you can successfully download the 2020 version of the desktop software onto your disk, @dianes-04210.
To begin with, I'd like to know what happens when you attempt to download the installer from the program disk. Are you encountering any errors? This information will help me offer a more precise solution.
In the meantime, physically inspect the disk for any scratches, cracks, or dust. A damaged disk might prevent the installer from being read properly.
Additionally, if you have another CD/DVD drive on your computer, try using that one to download the installer. This can help identify whether the issue lies with the disk or the drive itself.
If you're downloading online from our website, please ensure you have a stable internet connection. You can also download the installer using other browsers. Make sure that they're always up-to-date so you always get their latest security patches and fixes.
Let me know if you have further questions about installing QBDT. I'll be here to help.
