Why can I no longer connect to MB Financial?

Hello there, lauren5.

Thanks for posting in the Community. I'm here to lend a hand with connecting your MB Financial Bank.

For me to provide you with the exact information you need, please give us more details about the problem. Can you share with us if you're receiving an error message when connecting the bank? You can add more details by posting a comment down below.

If you're still unable to connect your bank, you can use the WebConnect feature in the meantime. This feature allows you to download transactions manually from your bank and import them into QuickBooks Online.

You can follow the outlined steps in this article:

How to upload more than 90 days of bank transactions

Please note that when you first connect your account, QuickBooks downloads up to the last 90 days of transactions only.

To avoid duplicate transactions, you can exclude them by following these steps:

1. On the left navigation bar, select Banking.
2. Go to the For Review tab.
3. Select the check boxes of the transactions to exclude.
4. From the Batch actions drop-down, choose Exclude Selected.

I'm looking forward to your response about your banking concern. The Community team will be around for you. 

having same issue with downloading MB Bank transactions...says error 155 for the last 3 weeks

Hello there, @axseth.

Welcome to the Community family. I can provide information about the error 155 you're getting when downloading MB Bank transactions.

This was currently reported as an ongoing issue in QuickBooks Online, and our product engineers are diligently working to find a resolution. However, we've identified some workarounds to bring your transactions into the Banking page.

You do have the option to manually enter transactions, or import them from a CSV file.

Here's how to manually import transactions:

1. Login to your bank website and select the date range of transactions you want to upload.
2. Select an approved file type to convert transaction data to.
3. Save the transaction file on your computer.
4. Login to QuickBooks Online.
5. Go to the Banking tab and choose Upload.
6. Under 'Browse' select the saved file.

You can also import bank transactions to QuickBooks Online using Excel CSV. 

Here's how:

1. In the left navigation bar, go to Banking.
2. Click the Banking tab.
3. From drop-down menu for Update, select File upload. If you’ve never connected an account, you can select Upload transactions manually. You can also begin your upload from the Import Data page:
   • Go to the Gear icon.
   • Under Tools, select Import Data.
   • Select Bank Data.
4. Select Browse and choose the file you downloaded from your bank.
5. Select Next. If you haven't downloaded your CSV file yet, follow the on-screen instructions in the Upload file window to download your transactions and then select the file you downloaded.
6. From the QuickBooks Account drop-down list, select the appropriate bank or credit card account and select Next.
7. Map the statement fields according to your CSV file format and select Next.
8. Select the checkboxes of the transactions to import and select Next.
9. When prompted whether you want to import now, select Yes.
10. Select Let’s go when the Import Completed notification appears.

For more information about importing from a CSV file, look into this article: https://quickbooks.intuit.com/community/Banking-and-bank-feeds/How-to-import-bank-transactions-using....

While we're still working to resolve this issue for you, I suggest contacting our QuickBooks Online Care Team to be added to the list of affected users. That way, we can email you resolution status updates of the investigation.

Please know that we value your patience while dealing with this concern. I'll get back to you or one of my colleague here in the Community space once this issue is resolved.

This should provide you information about MT Bank connection with QuickBooks. Let me know how things go and if there's anything else you need from me. I'm always here to help in any way I can. Have a great rest of your day!

I'm having the same problem for 21 DAYS! I have reported it and am theoretically on the list but this needs to be expedited. The end of the year approaches. 

Please fix this. It's been 21 days and the end of the year approaches.

Good day, Brian Hey.

Banking issues can be challenging especially when you're running a business. Rest assured, our engineers are doing their best to have a fix as soon as possible. And, you'll be receiving the updates for sure. 

For now, you'll want to import the bank transactions manually. Here's how:

1. Log in to your bank's website, then download the file.
2. Log in to QuickBooks Online, then click Banking.
3. Go to the Banking tab, then click the Update drop-down arrow.
4. Choose File upload.
5. Click Browse, then look for the file.
6. Click Next.
7. Choose the bank account, then click Next.
8. Map the fields, then click Next.
9. Click Let's go!. 

Don't hesitate to come back in the Community if you have other banking concerns. I wish you a good day! 

if i insert the transactions manually, will there be duplicates when the link starts working again?

Thank you for getting back to us here in the Community page, @axseth.

Since there's an ongoing issue with MB Financial, yes, you can upload your bank transaction/file manually using our WebConnect process. Once we'll receive an update regarding the issue with your bank and QuickBooks, transactions will then be uploaded automatically. Occasionally, you may encounter duplicate downloaded transactions, to resolve the issue, you should compare the transactions to verify if there are duplicates and then exclude or delete any duplicates.

To compare the transactions:

1. Select Banking at the left pane.
2. Choose Banking.
3. Make sure to select the correct account.
4. Select a duplicated transaction under For Review, In QuickBooks, or Excluded tab. Note the transaction details such as dates, amounts, descriptions, and bank descriptions.
5. Select the other duplicate transaction and note the same details.
6. Compare the details to be certain the transactions are duplicates.

To exclude or delete duplicate transactions:

1. Select Banking.
2. On the Banking page, select the For Review tab.
3. Put a check mark of the transactions to exclude.
4. From the Batch actions drop-down arrow, select Exclude Selected.

For additional reference, please check this article: Bank transactions are duplicates, missing or wrong or bank balance not updating.

Feel free to drop by if you have any other banking questions. I'd be glad to help!