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DP1965
Level 2

Will QBO work without Internet connection? Is there a way for it to work when internet service is down?

 
Solved
Best answer March 24, 2020

Best Answers
MJoy_D
Moderator

Will QBO work without Internet connection? Is there a way for it to work when internet service is down?

QuickBooks Online (QBO) is a web-based program, @DP1965

 

It's a cloud-based program that can be accessed through the internet. We automatically back up your data using advanced, industry-recognized security safeguards to keep your financial data isolated and protected.

 

To know more about this, check this article: Do I need to back up my data with QuickBooks Online?.

 

But if you're using QuickBooks Desktop (QBDT), we're using Intuit Data Protect (IDP) as a backup service. It'll back up your files remotely once a day. Check this article for more information: Common questions about Intuit Data Protect

 

Let us know if you have any other questions about the backup service. I'd be happy to answer them for you.

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8 Comments 8
Rustler
Level 15

Will QBO work without Internet connection? Is there a way for it to work when internet service is down?

No, it will not, QBO is a web page

DP1965
Level 2

Will QBO work without Internet connection? Is there a way for it to work when internet service is down?

Thank you for your quick replay.

So, there is no way to back up and continue working then? 

What is the backup service for?

MJoy_D
Moderator

Will QBO work without Internet connection? Is there a way for it to work when internet service is down?

QuickBooks Online (QBO) is a web-based program, @DP1965

 

It's a cloud-based program that can be accessed through the internet. We automatically back up your data using advanced, industry-recognized security safeguards to keep your financial data isolated and protected.

 

To know more about this, check this article: Do I need to back up my data with QuickBooks Online?.

 

But if you're using QuickBooks Desktop (QBDT), we're using Intuit Data Protect (IDP) as a backup service. It'll back up your files remotely once a day. Check this article for more information: Common questions about Intuit Data Protect

 

Let us know if you have any other questions about the backup service. I'd be happy to answer them for you.

DP1965
Level 2

Will QBO work without Internet connection? Is there a way for it to work when internet service is down?

Thank you. 

DP1965
Level 2

Will QBO work without Internet connection? Is there a way for it to work when internet service is down?

Does desktop allow a file to be opened by more than one user at the same time?

Maybelle_S
QuickBooks Team

Will QBO work without Internet connection? Is there a way for it to work when internet service is down?

Hi @DP1965,

 

If you have multiple license seats, QuickBooks Desktop allows multiple users to access or work on a company file at the same time. Let me help you to find out how many licenses you have.

 

Here's how:

  1. Press F2 in QuickBooks to open the product information window.
  2. Look at the number of User Licenses in the upper left corner.
  3. Repeat for each installation of QuickBooks.

To find current pricing information for adding users to your license:

  1. Go to the Help menu.
  2. Select Manage My License.
  3. Choose Buy Additional User License. (Note: If Buy Additional User License is not available, your QuickBooks may already be at the maximum users allowed).
  4. Click Add Seats Online link to check the current pricing.

To update your new license information:

  1. Go to the Help menu.
  2. Select Manage My License.
  3. Choose Sync License Data Online.

If you’ve already added a user, set up a multi-user network so you can access your company files from other computers. For more details, refer to this article: Set up and install a multi-user network for QuickBooks Desktop.

 

Let me share this article in case you want to access the company file remotely: Open a company file located on a remote computer.

 

Leave a comment below if you have any other concerns. We're always here to help you.

officemanager07
Level 3

Will QBO work without Internet connection? Is there a way for it to work when internet service is down?

We currently are using QB 2019 desktop on our Mac. We sometimes have very unreliable internet, so frankly I'm hesitant to subscribe to an online service. We were without internet for an entire day last week after major storms. At least I could work in QB to keep everything current. So with no internet will I still be able to access QB 2022 and continue working? We already subscribe to QB payroll and the same question comes up. If internet is down, then no work gets done? It's all well and good to say you back things up, but if one can't access it, then what?

 

 

 

 

Angelyn_T
QuickBooks Team

Will QBO work without Internet connection? Is there a way for it to work when internet service is down?

Hi there, @officemanager07.

 

Yes, it could be hard to get a stable connection especially if there are weather interruptions and others. The good news is, you can do your business as usual and continue using QuickBooks Desktop (QBDT) for Mac 2022 without an internet connection same as the other versions. However, please ensure that you have a connection while installing the application to complete the process. You can check out this article as your guide in getting the QBDT for Mac 2022: Install and set up QuickBooks Desktop for Mac.

 

When you're ready to keep track of your entries, you can review the resources from this link as your guide: Browse all articles for your product.

 

If you have any other follow-up questions, let me know by adding a comment below. I'm more than happy to help. Keep safe!

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