I can help you fix that, @Mendelsohn.
QuickBooks may have some damaged files, which is why it no longer responds or opens. In most cases, if a user encounters a problem while installing or upgrading QuickBooks, you can use the repair tool to fix it straight away.
Windows 10 is the default operating system for QBDT 2019, and all editions, including 64-bit, are natively installed. I advise downloading and installing the 2021 or 2022 QBDT releases if your new PC is still running Windows 11. By doing this, you can pinpoint the issue and open your account without difficulty.
Check out these articles to learn what your computer needs to run QBDT at its best:
After that, you can upgrade your company file to ensure it works with more recent QuickBooks versions.
Here is how:
- Open your original version of QuickBooks and the company file you want to upgrade.
- Press F2 and take note of where you saved your File Information.
- Run the Rebuild Tool for your company file.
Then, follow Steps 3 and 4 in Upgrade your company files after switching to a new version of QBDT.
We are always here to help you along the way if you require any more direction in this area. You can reach our QuickBooks Desktop support during their available hours.
Moreover, you can check our resources if you encounter an installation error and other related matters.
Don’t hold back from commenting if you have any other questions or concerns besides opening your QuickBooks account. I’d be glad to provide you with further assistance. Take care always!
