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jschneiderLTG
Level 1

A/R GL account entries without using a customer

I am looking for a way to make a General Journal entry to an AR account without needing to enter in a customer for that activity. Is there a setting somewhere to do this? Thank you.

2 Comments 2
JamesDuanT
Moderator

A/R GL account entries without using a customer

Hello jschneiderLTG,

 

When using the Accounts Receivable (A/R) account to make a General Journal Entry, it will always require a customer. Otherwise, we won't be able to save it. 

 

As a workaround, we can create a dummy customer profile. Here's how:

  1. Select Customers at the top menu and click Customer Center.
  2. Click the New Customer & Job option and select New Customer.
  3. Enter the details of the dummy customer and click OK.

Then, use it when creating the journal entry afterwards. You might also want to see the Accounts Receivable workflows in QuickBooks Desktop to learn more.

 

If you require additional help in recording journal entries, please let us know. We got you!

jodiled123
Level 1

A/R GL account entries without using a customer

I have a similar situation.  I had to make a Journal Entry to correct a discrepancy in Accounts Recievable.  I created a Dummy Customer called Adjust and now it shows up on my aging..

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