Hello jschneiderLTG,
When using the Accounts Receivable (A/R) account to make a General Journal Entry, it will always require a customer. Otherwise, we won't be able to save it.
As a workaround, we can create a dummy customer profile. Here's how:
- Select Customers at the top menu and click Customer Center.
- Click the New Customer & Job option and select New Customer.
- Enter the details of the dummy customer and click OK.
Then, use it when creating the journal entry afterwards. You might also want to see the Accounts Receivable workflows in QuickBooks Desktop to learn more.
If you require additional help in recording journal entries, please let us know. We got you!