Adding Second Admin

Glad to have you here in the Community, @CAW-MI.

Usually, this error occurs when your data is damaged or corrupted. We can run the Verify/Rebuild tool utility to detect the data damage. 

Here's how:

1. Go to the File menu, then hover over Utilities.
2. Select Rebuild Data.
3. On the QuickBooks Information window, select OK. Follow the onscreen steps to save a backup.
4. Let the tool repair your file. It may take some time. QuickBooks may seem stuck, but as long as you can move your mouse, the tool is working.
5. When the tool finishes, select OK.
6. Go to the File menu, and then hover over Utilities.
7. Select Verify Data.
8. Let the tool check your file for data issues.

If QuickBooks doesn't find any problems, select OK. However, if QuickBooks finds an issue with your company file, click Rebuild Now.

Also, make sure QuickBooks has its latest release. This is to ensure that everything is up to date.

You can also check out this link that talks about the Intuit account user management site: Intuit Account.

I've added this link about managing roles in QBDT: Create and manage roles in QuickBooks Enterprise.

Check our Help articles page to learn some tips and tricks in managing your QBDT account. From there, you can read great articles that can guide you through the steps by steps process.

Drop a comment below if you have other questions. We're always here to help.

Hi, @CAW-MI.

Hope you’re doing great. I wanted to see how everything is going about adding the second admin you had the other day. Was it resolved? Do you need any additional help or clarification? If you do, just let me know. I’d be happy to help you at any time.

Looking forward to your reply. Have a pleasant day ahead!