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erly
Level 1

After enabling multi-currency and creating an invoice for a customer in a different currency the manage payment methods buttons are greyed out. How do I enable them?

 
2 Comments 2
SIAB
Level 7

After enabling multi-currency and creating an invoice for a customer in a different currency the manage payment methods buttons are greyed out. How do I enable them?

QB Payment only supports USD payments. If you need to accept international payments, consider having a 3rd party processor.

MsNorthPND1881
QuickBooks Team

After enabling multi-currency and creating an invoice for a customer in a different currency the manage payment methods buttons are greyed out. How do I enable them?

To enable the Manage Payment Methods button, add a bank account in the same currency as the one used for the invoices. This will automatically set your home currency, but you can adjust it if needed, Erly.

 

Here’s how:
 

  1. Navigate to the Invoice.
  2. Select the customer's name from the dropdown menu.
  3. Ensure you select the correct customer setup with multi-currency.
  4. Click the gear icon to Manage settings.
  5. Choose Payment Options.
  6. Under To Deposit Funds, add a bank account that uses the same currency.
  7. Once completed, choose Save and Close or Review and Send.

 



 We’re always here to assist you if you need further help in creating invoices.

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