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ambrosia831-gmai
Level 1

All I need to do is view my 1099. Why is this so difficult? This site is full of glitches and is extremely frustrating!

 
1 Comment 1
Ethel_A
QuickBooks Team

All I need to do is view my 1099. Why is this so difficult? This site is full of glitches and is extremely frustrating!

Welcome to the Community.

 

Let me help you view 1099 in QuickBooks Self-Employed (QBSE).

 

Before we proceed, I would like to know if you encountered an error message while trying to view 1099? A screenshot would also be very helpful for us to check for similar reports about the issue.

 

Also, make sure to verify if the 1099 is successfully filed before viewing. Once you receive the notification that it is ready for viewing, select the Clients menu and go to the Forms tab again. From there, you'll see the list of employers who submitted 1099s.

 

If you can't view them, we'll have to perform a browser troubleshooting steps to isolate the issue.

 

The stored files in your browser are typically the source of unexpected behavior or failures in QBSE. Your cache saves the files from many websites you visit, so you can quickly load the pages the following time. The browsing speed of websites like QBO may be impacted if the cache is retaining too much data.

 

It's a good idea to check for issues brought on by a full cache when browsing anonymously because doing so prevents the cache from recording your browsing data. You may also try to use other browsers.

  

  • Chrome: Press Ctrl + Shift + N
  • Internet Explorer and Mozilla Firefox: Press Ctrl + Shift + P
  • Safari: Press Command + Shift + N

If the steps above will not work, you can use supported browsers as an alternative.

 

If the given procedures are successful, I advise you to clear the cache in your browser to avoid utilizing outdated forms, safeguard your data, and improve the performance of our programs on your computer.

 

If the issue persists, I recommend contacting our Customer Care team. You can request a screen-sharing session so they can investigate further the reason for this issue.

 

Here's how:

 

  1. Sign in to your QBSE account.
  2. Click Help (?).
  3. Select Contact Us.
    Note: If you’re using the QuickBooks Self-Employed app, tap the + button and select Ask QB Assistant.
  4. Enter “talk to a human”, then select Continue.

    You can then choose a way to connect with us:

 

  • Start a chat with a support expert.
  • Get a callback from the next available expert.

 

 For future reference, this article can give you further guidance in filing taxes: QuickBooks Self-Employed annual tax guide.


Don't hesitate to comment below if you need further assistance viewing 1099 in QuickBooks Self-Employed. I'm always here to help. Have a great day.

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