Get 50% OFF QuickBooks for 3 months*

Buy now
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Simplify payday and set payroll to run automatically on QuickBooks. Explore QuickBooks Payroll
doubletreeusainc
Returning Member

an application error has occurred while processing your request. I can not save my invoicesWhat should I do?

an application error has occurred while processing your request. I got this message. How can I save my invoice without this message?

4 Comments 4
GenmarieM
QuickBooks Team

an application error has occurred while processing your request. I can not save my invoicesWhat should I do?

I've got troubleshooting steps to fix the error code you encountered, doubletreeusainc.

 

QuickBooks Online may experience loading errors caused by factors such as multiple active browser tabs or an accumulation of cached data. To address this, begin by closing any extra browser tabs or windows related to QuickBooks Online to enhance loading performance. You can also refresh the current page to resolve minor glitches by pressing F5 on your keyboard or clicking your browser’s Refresh button.

 

If the issue persists, try accessing QuickBooks Online in a private or incognito browser window. This mode bypasses cached files and minimizes interference from browser extensions. Alternatively, switching to a supported browser, such as Google Chrome, can help optimize performance.

 

After completing these steps, attempt to save your invoice again to see if the issue has been resolved.

 

The Community is always here if you need anything else.

sam498
Active Member

an application error has occurred while processing your request. I can not save my invoicesWhat should I do?

This is not an issue at the customers level. This is a design flaw in there online software. No we dont need to clear our cache or cookies because that does not fix the issue( I have tried and this did not fix my problem ). We need an answer from someone who actually knows what theyre doing. Not someone who provides a generic solution... Obviously a backend or ui design flaw. 

sam498
Active Member

an application error has occurred while processing your request. I can not save my invoicesWhat should I do?

This is not an issue at the customers level. This is a design flaw in there online software. No we dont need to clear our cache or cookies because that does not fix the issue( I have tried and this did not fix my problem ). We need an answer from someone who actually knows what theyre doing. Not someone who provides a generic solution... Obviously a backend or ui design flaw. 

sam498
Active Member

an application error has occurred while processing your request. I can not save my invoicesWhat should I do?

This is not an issue at the customers level. This is a design flaw in there online software. No we dont need to clear our cache or cookies because that does not fix the issue( I have tried and this did not fix my problem ). We need an answer from someone who actually knows what theyre doing. Not someone who provides a generic solution... Obviously a backend or ui design flaw. 

Need QuickBooks guidance?
Log in to access expert advice and community support instantly.

Need to get in touch?

Contact us