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steveb1617
Level 3

another shipping manager problem

As much as I hate the new shipping manager and I cannot find anyone who can help me with it, I am doing my best to learn it on my own. I have accepted the fact that it is horrible compared to the old shipping manager and I have actually shipped two packages with it. The problem I am having now is it is putting the next days date on the shipping label instead of the date I am shipping it so not it looks like all the packages will arrive a day later than they are supposed to. As usual a call with tech support got me nowhere. 

1 Comment 1
Candice14
Level 1

another shipping manager problem

Hey, @steveb1617

 

I understand that the date on your shipping labels isn't matching up with when you're actually sending your packages. It’s important that your customers have accurate tracking info, and I want to make sure we get this sorted out so you can focus on your shipments.

 

To get you the best help, I’m sharing your case with our Next Level Help team. They’ll dive into your Community comments and previous support history to get the full picture of what’s happening with the new shipping manager.

 

You can expect one of our experts to reach out to you within 1-2 business days to discuss the next steps.

 

Feel free to reach back out if you have any other questions. We're always here to help! 

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