Hey, @steveb1617.
I understand that the date on your shipping labels isn't matching up with when you're actually sending your packages. It’s important that your customers have accurate tracking info, and I want to make sure we get this sorted out so you can focus on your shipments.
To get you the best help, I’m sharing your case with our Next Level Help team. They’ll dive into your Community comments and previous support history to get the full picture of what’s happening with the new shipping manager.
You can expect one of our experts to reach out to you within 1-2 business days to discuss the next steps.
Feel free to reach back out if you have any other questions. We're always here to help!