Anybody have any error message of "CVS failure" when trying to change info on w4

There are times that local internet cache files stored in the system can cause unexpected behavior in the product, mcolbert.  

The best thing that we can do is to perform some basic troubleshooting steps by following these procedures.
 

The private window will not save any history making it a good place to identify browser problems. To start incognito mode, use these keyboard shortcuts:

• Google Chrome: press Ctrl + Shift + N  
• Mozilla Firefox: press Ctrl + Shift + P
• Safari: press Command + Shift + N 

If it works, then let’s go back to your browser and clear the cache. These caches of data are essentially junk files and can be safely deleted to free up storage space.

If the same problem occurs, try using a different browser. This can be an issue with the browser that you use and QuickBooks.  

Please give us a call if you're getting the same result so we can create a ticket for you and investigate further.

Here's how: 

1.    Log in to your QuickBooks Online company.
2.   Select Help at the top right.
3.   Select Contact Us to connect with a live agent.

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I'm adding this article to learn more about the new changes to the Federal W-4, please refer to this article link: What’s changing with the Federal W-4? 

Please leave a reply below if you have further questions. The Community is always here to help you. Take care always.

No, my issue is NOT resolved.  I would appreciate a call from someone at QB that knows how to walk me through any process to fix my issue.  I have 'chatted' with two experts already who could not help me.  Thanks