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We have archived our files and in doing so found out that you can not see any detail of the transactions for that period. I need to know how to get the details as this is information that we still use. If anyone has a suggestion it would be appreciated.
I hope you're doing well, watch516.
Let me share a way on how you can get the details.
When you're unable to see some transactions after archiving the data, you can still restore the backup created (to a different file name than the file you're using).
Here's how:
For reference on the steps above, you can read this article: Restore a backup of your company file.
Please let me know if you see the details or need any help with other task. I'll be right here to help you out again. Take care and stay safe.
Thanks going to give this a try.
To be honest our IT team did this so I am not sure. However, I will check with them to see.
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