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Maverick2
Level 5

Ask My Accountant account is showing transactions that don't make sense

To the QB humans answering this: Please... PLEASE. Read my question fully before answering.

 

I have inventory items that are set up with the correct Expense and Income account. I know how to do that. 

 

However, some of my bills are showing up in the Ask My Accountant account. The items on the bills ARE NOT set up with Ask My Accountant in expense or income. The bills show in the account and do not have any value - not even a 0.00.

 

Why is this?

 

Cueing a bot posting a link to how to set up items in 3.....2......1....

 

askmy.jpg

Solved
Best answer February 16, 2022

Best Answers
AlexV
QuickBooks Team

Ask My Accountant account is showing transactions that don't make sense

Hi Maverick2!


I know the reason why there are transactions that show under the Ask My Accountant account. Let me help you.


Although the items aren't linked to the Ask My Accountant account, please note that you can select it on the Expenses tab and you can save it even without a value. You'll want to review these transactions and remove this account.

Capture.PNG
Here's an article if you need to reconcile your account: Reconcile an account in QuickBooks Desktop.

 

 


Visit us again in the Community if you need anything else. Have a great day!

View solution in original post

4 Comments 4
JonpriL
Moderator

Ask My Accountant account is showing transactions that don't make sense

I hear you, @Maverick2. I'll help share details about your bills.

 

In QuickBooks Desktop, bills with inventory items used as one of the transaction details will always show your Accounts Payable and Asset accounts. This is the reason why your report is not showing the expense or income account of the items used.

 

I'm adding this article to learn more about how you can enter and track bills: Enter Bills in QuickBooks Desktop.

 

I've also included this reference for a compilation of articles you can use while working with your expense transaction and vendor's activity: The different ways you can track expenses and vendor transactions in QuickBooks Desktop.

 

If there's anything else that I can help you with aside from bills and inventory, please let me know in the comments below. I'll be here to lend a hand. Stay safe!

Maverick2
Level 5

Ask My Accountant account is showing transactions that don't make sense

The screenshot in my post is a portion of the detail of the Ask My Accountant account. The items on the bills in question have no connection to the Ask My Accountant account, yet they are showing up there as transactions related to the Ask My Accountant account. 

AlexV
QuickBooks Team

Ask My Accountant account is showing transactions that don't make sense

Hi Maverick2!


I know the reason why there are transactions that show under the Ask My Accountant account. Let me help you.


Although the items aren't linked to the Ask My Accountant account, please note that you can select it on the Expenses tab and you can save it even without a value. You'll want to review these transactions and remove this account.

Capture.PNG
Here's an article if you need to reconcile your account: Reconcile an account in QuickBooks Desktop.

 

 


Visit us again in the Community if you need anything else. Have a great day!

Maverick2
Level 5

Ask My Accountant account is showing transactions that don't make sense

@AlexV perfect! Mystery solved and thanks for the help!

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