We appreciate you sharing the message prompt as you track your mileage, tytheguyservices. Let's clear the app and restart your mobile device to fix this.
Since you've mentioned that you're encountering a message prompt as you use to track your mileage in the mobile app, I recommend performing these troubleshooting steps first:
Here's how:
For iOS:
- Go to Settings, then click General.
- Press iPhone Storage, then find the QuickBooks Online app.
- Click Offload App.
For Android:
- Go to Menu ☰, then tap More Options ⋮
- Select Settings, then Refresh Data.
- Click YES to confirm.
Once done, restart your device and reopen your QBO mobile app to double-check.
If the issue persists, let's uninstall/reinstall the app. For detailed steps on how to do it, please refer to this article: How to download the QuickBooks Online mobile app.
Refer to this article for further details regarding clearing your app's cache: See your latest data in the QuickBooks Online app.
Please let me know if you have additional questions regarding tracking your mileage, tytheguyservices. We're always here to help you.