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P Bridges
Level 1

Bank and Gusto transactions

I'm a novice to Quickbooks Desktop so apologies if I'm asking dumb questions.  I'm using Desktop on a Mac so I have to use Rightworks in order to access Desktop and download any files for importing into Desktop.  It seems to be a very archaic system.  My end of month process includes downloading and importing all transactions from the bank and downloading and importing all transactions from Gusto (I'm not using Quickbooks for payroll processing). 

 

Once the import has been completed, there are duplicate credits showing.  There is an entry from the bank and an entry from Gusto.  

 

Can anyone tell me if 1) I should be importing from both the bank and Gusto, and 2) if I should simply delete the duplicate entry?

1 Comment 1
JorgetteG
QuickBooks Team

Bank and Gusto transactions

Thank you for reaching out to the QuickBooks Community, PBridges. Your willingness to ask questions as you navigate a new system is a great approach, and I'm here to help you effectively manage your concerns related to importing transactions.

 

Let's address your concerns one by one:

 

  • Importing from Bank: When importing transactions from your bank, manually exclude any payroll transactions from Gusto. It is a crucial step to help keep your records streamlined and avoid duplicates.
  • Importing from Gusto: If you're importing payroll transactions directly from Gusto, double-check that these transactions are not also being imported from your bank. This practice will significantly reduce the chances of creating duplicate entries.
  • Combining Imports from Both Sources: If you decide to import from both your bank and Gusto, it's essential to be diligent about reconciling and addressing duplicates manually after each import. While this may require additional effort, it will help ensure the accuracy of your records.

 

If you encounter duplicate entries, you can remove one to ensure your records remain accurate. To delete a duplicate, follow these steps:

 

  1. Open the transaction you wish to delete.
  2. Go to the Edit menu and select  Delete [Transaction Type] (e.g., Delete Deposit). image (3).png
  3. Confirm the deletion.

image (4).png

 

I recommend backing up your data regularly, especially before performing imports or cleaning up duplicates, to protect against any potential loss of information.

 

Furthermore, you might find the article on removing duplicate transactions from your bank feed helpful: Remove duplicate transactions in QuickBooks Desktop.

 

Additionally, once your bank transactions are categorized, you can move forward to match them with your actual bank statement. For more guidance, check out the article on reconciling bank accounts:  Reconcile An Account In QuickBooks Desktop.

 

It’s great to see how effectively you are engaging with QuickBooks as a new user, and your attention to detail is commendable. Please reach out if you have any questions or need further assistance. Our team is here to provide you with prompt support.

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