Billable and Markup Missing from Incoming Bills Bill.com Quickbooks Online

Stellated Dodecahedron · ‎March 03, 2019

When you "Create bill" in Bill.com through Quickbooks Online (QO), under the "Incoming bills" tab, you are unable to make that bill billable to a customer as the "Billable" checkbox and the "Markup" are not a choice under neither "Account details" or "Item details" as found in all Quickbooks versions.

1. Is there a way to activate the "Billable" checkbox and the "Markup" in Bill.com? If not, is there a workaround?

The Bill.com app is an improvement to QO, however, currently not being able to make the invoice "Billable" and "Markup" a customer for a vendors work through the "Incoming bills" part of the app is inefficient for my company as we have to go back into QO to make our profit. Therefore we have stopped using it because of the missing standard feature.

FritzF · ‎March 04, 2019

Hi there, @Stellated Dodecahedron.

Thanks for getting back to us in the Community. Allow me to step in for a moment and help make sure your concern is taken care of.

As my colleague mentioned, the billable expense is not available in Bill.com at this time. As a workaround, you can manually enter the transaction inside your QuickBooks Online account instead. Here's how:

1. On the Plus icon, pick Bill under Vendors column.
2. Choose a vendor and enter the necessary information.
3. Put a checkmark on the Billable, then enter the markup % and the specific customer on the Category details.
4. Click Save and close.

Just in case, you can also check out this article for future reference: How to enter and pay bills.

That should do it! Please let me know how it goes or if you have any follow-up questions. I'm always here if you need further assistance. Have a wonderful rest of the week!

View solution in original post

SophiaAnnL · ‎March 04, 2019

The Bill.com app works slightly different in QuickBooks Online, Stellated Dodecahedron.

In Bill.com, the billable expense is not available. This is because the vendor is directly billed when you create the transactions.

When you normally create a bill in QBO, the Markup and Billable columns are available since it's the client that you'll need to bill.

For any follow-up questions, just leave a reply. I'll answer them for you as soon as I can.

Stellated Dodecahedron · ‎March 04, 2019

Correct. The bill is always billed the Vendor. What I want to do is mark the expense for future billing to the customer.

FritzF · ‎March 04, 2019

Hi there, @Stellated Dodecahedron.

Thanks for getting back to us in the Community. Allow me to step in for a moment and help make sure your concern is taken care of.

As my colleague mentioned, the billable expense is not available in Bill.com at this time. As a workaround, you can manually enter the transaction inside your QuickBooks Online account instead. Here's how:

1. On the Plus icon, pick Bill under Vendors column.
2. Choose a vendor and enter the necessary information.
3. Put a checkmark on the Billable, then enter the markup % and the specific customer on the Category details.
4. Click Save and close.

Just in case, you can also check out this article for future reference: How to enter and pay bills.

That should do it! Please let me know how it goes or if you have any follow-up questions. I'm always here if you need further assistance. Have a wonderful rest of the week!

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Billable and Markup Missing from Incoming Bills Bill.com Quickbooks Online