Hello,
I am rather new to QBO as a business owner and have taken a couple of college courses but am stumped. Hoping to get a little help.
We have a number of bills that come from the same suppliers and get billed to different customers as line items and attachments on invoices. One supplier sends 4 or 5 unique bills a month for 2 or 3 different clients, but when I go in to allocate the bills to a specific client, the billable box is already checked off and the client is selected. It's as though there is a rule set up that when supplier A sends a bill, allocate to client B, but there's no rule in the list. Help!! I have to be so careful that we're not billing this one client for charges that aren't theirs.
Any advice would be appreciated.
Solved! Go to Solution.
Sounds like you have the settings to automatically to prefill last transaction. Go to settings, advanced, and uncheck the box.
Sounds like you have the settings to automatically to prefill last transaction. Go to settings, advanced, and uncheck the box.
Brilliant! Thank you for that suggestion. I have changed my setting.
You're in the right place for help, @sarakh9. Ensuring that a bill is allocated correctly for each specific client is crucial to prevent any incorrect charges that could lead to disputes or dissatisfaction. To fix this, I'd be more than happy to outline the detailed steps you need.
In QBO, users can enable the option to Pre-fill forms with previously entered content within your company settings. Once enabled, any details you enter while creating a bill such as Category details, Item details, and amounts will be saved and automatically applied the next time you create a new bill.
To locate this feature, kindly follow these steps:
However, the Pre-fill forms with previously entered content option doesn't apply to the Billable box and Customer/Project section.
Furthermore, if you settled the bill using a credit card, cash, or a check, you can find it helpful to explore this informative article for more guidance: Enter and manage bills and bill payments in QBO.
By ensuring that clients are billed accurately and promptly, you can improve cash flow and reduce the risk of delayed payments. If there's anything we can assist you with, feel free to reach out. We're always available to help you.
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