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brookie73
Level 1

C=47

Can anyone please help with a C=47 error on QB Desktop Pro Plus 2023? Every time i'm working in QB I get this error code, and QB shuts down. I've ran all the diagnostics in the tool hub but everything comes back as normal.

 

Thanks!

6 Comments 6
JaeAnnC
QuickBooks Team

C=47

Thanks for notifying us of your concern, @brookie73. I'm here to share some troubleshooting steps to resolve error C=47 in QuickBooks Desktop (QBDT).

 

Before that, may I ask what specific task you performed that resulted in the error message? This way, I can check my resources for investigations that best match your condition and provide a workaround if there are any.

 

In the meantime, we can utilize the Verify and Rebuild tool to scan your QBDT for potential damages and repair them. Before doing so, ensure that the program is in its latest update

 

To verify your company data:

  1. Go to Window and select Close All.
  2. Select File, then Utilities.
  3. Click Verify Data.

 

Here's how to rebuild:

  1. Go to File, select Utilities, and then select Rebuild Data.
  2. Press OK when QBDT asks to make a backup. Choose where to save it and click OK.
  3. Select OK once you get the message Rebuild has completed.

 

Once done, rerun the Verify Data tool to double-check for additional damage.

 

Moreover, I'm adding this article that could help you whenever you run into an unrecoverable error in QBDT: Troubleshoot Unrecoverable Error XXXXX XXXXX.

 

You're always welcome to post in the Community if you have further queries concerning error C=47. I'm always available to answer them right away. Stay safe and have a nice day.

Fiat Lux - ASIA
Level 15

C=47

@brookie73 

How big is your file size?

brookie73
Level 1

C=47

thank you. It gives me the error code when I am entering an invoice for a vendor

brookie73
Level 1

C=47

I also verified and rebuilt and the problem still exists

MariaSoledadG
QuickBooks Team

C=47

I'll provide some information about the error and make sure this will be fixed Brookie.

 

There's an ongoing investigation about getting this C=47 error. Normally, this issue happens if you sort your bills on the Pay Bills window by reference number. Our engineers have identified this as INV-68774 and are already working to get this fixed as soon as possible.

 

As an alternative, you shouldn't sort the Pay Bills window by reference number and ensure to leave it on the default if a bill needs to be edited from the window.

 

In the meantime, I suggest reaching out to our support team so they can investigate further and double-check what's causing the issue. 

 

Furthermore, you may encounter and fix common errors when using QuickBooks. Make sure to get the most recent version of the Tool Hub. To know more, I've added this article for more details: Fix Common Problems And Errors With The QuickBooks Desktop Tool Hub.

 

Reply below If you have any other concerns about the error. I'll be one post away if you need further assistance.

Fiat Lux - ASIA
Level 15

C=47

How big is your file size? Try running the Condense Data utility to reduce the size below 200 MB.

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