Let me help you get in touch with our QuickBooks Support Team, @geecal-6.
You can request a callback and we will call you within 5 minutes after you have confirmed it. I’d be glad to show you the steps.
- Click the Help icon located in the upper right-hand corner.
- In the Help window, click the Contact Us button located at the bottom.
- Enter your question and click Let's talk.
- Scroll down to select the Get a callback option and then enter your contact information.
Could you provide me with some additional information about your issue? We from the Community will be glad to help.
Also, we have updated our support hours. Our operations start from 6 AM-6 PM PT Monday to Friday. This will resume as soon as possible.
Meanwhile, you can visit our Help page. From there, you can see a lot of articles that you can help you manage your account.
Please let me know in the comment section below if you have any other questions. I'm here to lend a hand. Have a great day!