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operarunner
Level 1

Can I add a deposit that seems to be missing - all of the sales receipts are there but the deposit doesn't seem to be completed and the receipts don't show up.

we did some sales receipts and took the checks to the bank. but didn't do the deposit in QB. in trying to go back, the sales receipts are not showing up - so I think it's in limbo!

1 Comment 1
Jessavell_A
QuickBooks Team

Can I add a deposit that seems to be missing - all of the sales receipts are there but the deposit doesn't seem to be completed and the receipts don't show up.

It can be difficult when your sales receipts aren't visible on your bank deposit window, Operarunner. With the information below, you can manage your deposits effectively.

 

Before you make a bank deposit, ensure you put the customer payments in your Undeposited Funds account. This way, they will automatically be displayed in the Bank Deposit window.

 

Follow these steps to locate and transfer payments to Undeposited Funds for them to appear in your Bank Deposit window:

 

1. Click Sales, then select All sales.

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2. Find the sales receipt for which you want to make a deposit. And then, select it to open the form.

3. Review the Deposit to field. Make sure you select Undeposited Funds.

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4. Click Save and close. This moves the payment to Undeposited Funds.

5. You can now click the + New, then select Bank Deposit.

 

The sales receipts should now be in Select the payments included in this deposit in the Bank Deposit window. To make a bank deposit, follow this article: Record and make bank deposits in QuickBooks Online.

 

Once done, you may want to run reports by class to see your sales, costs, or profitability by segment in QuickBooks Online.

 

If you have more questions about managing your deposits in QuickBooks, please don't hesitate to click the Reply button. We're here to help make your business more successful.

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