Thanks for reaching out here in the Community. I want to make sure you get the support you need.
I'd be glad to help you with any questions you have about QuickBooks Online. Would you be able to give me some information about problems you're having?
If you would like to contact management, I recommend calling in to speak with the Support Team. An agent will then be able to connect you with a manager. The number to speak with an agent is 1-800-488-7330. The most up-to-date contact information can be found here: https://help.quickbooks.intuit.com/en_US/contact.
I'm only a comment away if there's anything I can help with. Take care.