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Level 1

Can I please speak to management

11 Comments 11
Level 15

Can I please speak to management

ROFL, what a concept

no there are no managers here, this is a user community

Content Leader

Can I please speak to management

Hello, porterboddie-bpl.


Thanks for reaching out here in the Community. I want to make sure you get the support you need.


I'd be glad to help you with any questions you have about QuickBooks Online. Would you be able to give me some information about problems you're having?


If you would like to contact management, I recommend calling in to speak with the Support Team. An agent will then be able to connect you with a manager. The number to speak with an agent is [Removed by Moderator]. The most up-to-date contact information can be found here:


I'm only a comment away if there's anything I can help with. Take care.

Level 2

Can I please speak to management

i need to speak to someone in charge ??? why is it this hard to do?????????????????

Level 2

Can I please speak to management

the number you put on there is a recording WTF IS WRONG WITH YOU PEOPLE ????

Level 10

Can I please speak to management


I seriously don't think anyone is "in charge" at QB.  I don't even think there is such a thing as "manager", there.  

Good luck!! 

QuickBooks Team

Can I please speak to management

This is not the experience we want you to have, @brianchurilla.


Our priority is to ensure that customers like you and @Shalene are satisfied at all levels. Also, we want to provide the most suitable way to fix your concerns without delay. That being said, you can schedule a callback through the Help icon. I can guide you how to do it.


  1. Click the Help on the top right.
  2. Select the Contact Us button
  3. Enter your concern.
  4. Click Let's talk.
  5. Choose a way to connect with us through, Start a chat or Get a callback


Also, you may post your questions here in the Community. Our users together with the QuickBooks Team can share best practices on how QuickBooks works. And how to resolve some errors and unexpected behaviors they’ve encountered. For more detailed information about the support we offer at Intuit and its availability, you can browse this article: Support hours and types


Feel free to ask any questions below, and I'll work to get those answered for you. 

Level 1

Can I please speak to management

Hello sir since last payment you guys frizz my account, because someone try to open the payslips. So now I need the access of my account, so please do so for that. Thanks


Can I please speak to management

I can route you with the best support available so you can access your account, Shefali-1035.


If you're referring to your account in viewing your paychecks, I recommend reaching out to our QuickBooks Workforce team. They have the tools to pull up your account and help you recover your account. Please use this link to reach them: Chat with us.


Support is available from Monday until Friday from 6 AM to 6 PM PT.


Once you have access to your account, you can follow this article for a complete guide to viewing or downloading your pay stub: View your paychecks and W-2s in QuickBooks Workforce.


You're always welcome to add any details below if you have other QuickBooks concerns. I'll be here to help you.

Level 2

Can I please speak to management

We have been working for QuickBooks first desktop, then online for more than 15 years. 

We are trying to get back into GO payment and for some reason, we cannot do so. we are not accepted! No one is willing to tell us why. So bizarre. Can anyone please treat us like a person worth while talking to and let me know whats happening?Thank you, Agustina Casal, The Foot Foundation. Aspen, Colorado. [Removed]


Level 10

Can I please speak to management

@agustinacasal   No one here, in this community has access to your account.  IF anyone does contact you, it will be for fraudulent reasons only. 




Can I please speak to management

We thank you for using QuickBooks for years, agustinacasal.


We have received reports from other customers that they're unable to accept the invitation from the Blue GoPayment application.


With that, I suggest reaching out to our phone support team so we can add you as one of the affected users. Below are the steps to communicate with our team.


  1. Click the ? Help icon.
  2. On the Assistant tab, type in Talk to a human.
  3. You can use Unable to accept GoPayment invitation as your keyword.
  4. Select No.
  5. Choose whether you want to Chat with us or Have us call you.


To ensure we add your details to the list of affected users, contact us during business hours from 6 AM to 6 PM PT every Monday to Friday. Then, from 6 AM to 3 PM PT every Saturday.


Once the issue is resolved, you can look at this article on how to accept payments on the go: Process payments in the GoPayment app.


We appreciate your patience while we work to fix this issue permanently.

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