Can no longer open attachments in QB Pro 2019 after opening a backup file from accountant

Hi @CT at DA,

I'll share insight on the backup process for QuickBooks Desktop (QBDT) products. 

Attached Documents aren't included whenever you create a backup of your QBDT company. You'll have to back up the Attach folder manually and place it into the same location as your restored company file. 

You can open this article for additional details about the Document Center in QBDT: QuickBooks Document Center: FAQs and common issues. This includes troubleshooting steps specific for issues you can encounter while working with a backup company file.

Post a comment below if you need further assistance. I'll get back to you as soon as I can. 

I restored the backup in same way you told (placed the documents folders into the same location). But still its not working. The documents are very important for me and don't have time to upload again all the files individually to each transactions. Please please please help me in this. 

We're using Desktop. Premier Accountanant addition 2019

Please contact at

[email address removed]

+971-[removed] (UAE)

Muhammad

I restored the backup in same way you told (placed the documents folders into the same location). But still its not working (error coming). The documents are very important for me and don't have time to upload again all the files individually to each & every transactions. Kindly help me in this. 

Regards:

Muhammad

[removed]

[email address removed]

@AccountsTSCO 

Go to menu Company > Documents > Repair Attached Dcument Links