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Level 1

Can only view one line of text in description fields

I've recently updated to 2020 Mac Desktop Quickbooks from previous version. Now whenever I goto a new or previous invoice or estimate and try to edit or type into the description fields it only shows one line of text at a time. Old version use to open the entire field when editing etc. The full description does show up once I make a pdf however but getting to that point has become painful. I've resorted to editing my full description in another program and just pasting it in. Any one else having this issue?

Solved
Best answer November 16, 2019

Best Answers
Highlighted
Moderator

Can only view one line of text in description fields

Our product engineers are working to resolve this, km16.

 

As of now, QuickBooks will only show the entire description when in the print preview mode.

 

I recommend contacting our QB Mac support so you will be added to the list of affected users. Here's how:

  1. Go here https://help.quickbooks.intuit.com/en_US/contact.
  2. Select QuickBooks Mac Desktop.
  3. Click Search for something else and enter the error you're getting.
  4. Click Search, then Get Phone Number.

Please know that we want this to get resolved as soon as possible. Thank you for your patience.

View solution in original post

1 Comment
Highlighted
Moderator

Can only view one line of text in description fields

Our product engineers are working to resolve this, km16.

 

As of now, QuickBooks will only show the entire description when in the print preview mode.

 

I recommend contacting our QB Mac support so you will be added to the list of affected users. Here's how:

  1. Go here https://help.quickbooks.intuit.com/en_US/contact.
  2. Select QuickBooks Mac Desktop.
  3. Click Search for something else and enter the error you're getting.
  4. Click Search, then Get Phone Number.

Please know that we want this to get resolved as soon as possible. Thank you for your patience.

View solution in original post

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