can someone point me to resources that might explain how to record a paper check I have received and deposited. It always ends up duplicated or not matched.

Hi there, Michael! I can see you're facing difficulty with recording a paper check you have deposited without encountering duplication or mismatch issues. Let's go through the correct way to record it, which should help you maintain accurate and clear records.

To record a paper check you have received and deposited without issues in QuickBooks, you can follow these steps:

Here's how:

1. On the upper left corner, click the + New icon.
2. Select Check.
3. From the Payee dropdown, select who you want to address the check to.
4. From the Bank Account dropdown, select the account you want the money to come from.
5. Fill out the rest of the fields accordingly.
6. Select Save and close.

Moreover, if you have automatic transaction downloads enabled, make sure to match the downloaded transaction to the customer payment instead of entering it manually again to avoid duplicates.

Furthermore, here's an article you can browse through in case you need assistance matching your multiple transactions into a single record: Record and make bank deposits in QuickBooks Online.

Additionally, you can also refer to this article on how to handle bills to be paid later and bills to be paid immediately using bills, checks, or expenses: Learn the difference between bills, checks, and expenses in QuickBooks Online.

Lastly, to enhance the efficiency of your accounting practices and ensure impeccable financial records, I highly recommend considering QuickBooks Live Bookkeeping. This service provides direct support tailored to meet the comprehensiveness of your financial data. By delegating these crucial tasks, you can reclaim valuable time and focus more effectively on strategic areas that drive business growth and success. 

If you have any more questions or need further help with check deposits, don't hesitate to reach out. I'm here to assist you in any way I can, Michael. Best wishes!

Thank you so much for the reply.  It is exactly like the help tool in your web portal.  I ask, how do I record paper checks I receive so that they do not duplicate between the bank and the QBO.  You reply, choose New, Check, Payee, and enter the person you are writing the check to.  

Is it me, or are you NOT PAYING THE SMALLEST AMOUNT OF ATTENTION TO MY QUESTION.  I asked, about checks I RECEIVE.  You reply with information about checks that I hypothetically write.  

Let's get real.  You have a monopoly product which is constantly in flux (different GUI all the time) with differing names for similar tools on different screens, and ZERO INSTRUCTIONS PROVIDED.  Your chat bot is consistent in its inability to understand a question, and then you obfuscate and distract from the problem when you finally acknowledge that there is a question.  It's ok.  I keep my real balance on a sheet of paper next to my computer.  That's how I know how much money I actually have.  

Hi there, Michael.

I understand that you're having difficulties recording your checks, particularly when they are duplicated. We can begin by recording them as bank deposits in your account. Let me guide you through the complete steps.

To deposit the check, please follow these steps:

1. Go to the +New icon, then select Bank deposit.
2. On the Account section, select the account where you want to deposit it.
3. Scroll down until the Add funds to this deposit section.
4. Enter the payee in the Received from section.
5. Select the account for the reason for the deposit.
6. Enter the amount of the check.
7. Once done, click Save and close.

After downloading your bank statement transactions into QuickBooks, match the deposit to the corresponding deposited check from the statement.

Here's how:
 

1. On the left panel, click Transactions.
2. Select Bank transactions.
3. Choose the tile where the check was deposited.
4. Once found, click the transaction and select the Match button.
5. You'll be routed to a page where a matched transaction appears.
6. If they're matched, click the Match button.

Moreover, feel free to visit this article to categorize your transactions. This is to ensure everything is accurately matched and categorized to avoid errors like duplicates or mismatches.

Additionally, refer to this article about our bank rules feature. This will help you categorize your transactions automatically and speed up your time.

By following these steps, I'm confident you'll successfully record your checks in QBO, Michael. If you have further concerns or need assistance, please don't hesitate to reach out. I'm always here to help.

@RhoiceW  Guys.

@michael233  was paid by a customer with a check.

They are not talking about a check they wrote to somebody else.

I understand that you are trying, but you could at least stop talking about how to record checks. You're coming across as exactly what got @michael233  irritated in the first place.

@michael233 

If the check isn't paying a transaction that already exists in QB (invoice, etc.), make a deposit (New > Bank deposit).  Under 'Add funds to this deposit', enter the account (the reason for the deposit) and the amount at a minimum.  Then, when you download your bank transaction, match the deposit in QB to the deposit from your bank statement.  QB will find the match if the amount of the deposit in QB matches the amount of the physical/mobile deposit made at the bank.

The important thing to remember is to make sure the deposit in QB matches the deposit made at the bank.  If you deposit this check along with others, make sure the deposit in QB combines all the checks into a single deposit so QB can match the total deposit to the bank feed.  If you don't, you risk duplicating a deposit.     

@FishingForAnswers 

"I understand that you are trying,"

You're too kind.  I would agree if the responses were close, but not being able to spot the difference between an incoming and outgoing check is out there, like way out there.  Even Google's AI Overview does a better job.  The worst part is that these "employees" are answering the questions incorrectly, thereby creating errors in their customers' books as well as creating more work for them than if they hadn't visited this forum in the first place.    

Hello everyone!

I've updated my earlier response about recording the check that are deposited already. You may also follow the instructions provided above by Rainflurry.

Let me know if you have more questions about entering your transactions in QuickBooks.