Can't edit an invoice, I get this message - An application error has occurred while processing your request

I want to express my sincere appreciation for the efforts you've put into performing basic troubleshooting steps. To ensure that you receive the specialized assistance you deserve and expedite the process of getting you back to editing invoices in QuickBooks Online (QBO) without any further delays, I will now route you to the appropriate support team.

At this time, we haven't received any reports of users encountering an error message while editing an invoice in the program. Since you've already performed the troubleshooting steps, we recommend contacting our Customer Care Team. They can gather more details about the issue, what's causing it, and provide you with a resolution. Here are the steps to get in touch with them:

1. Sign in to your QuickBooks Online (QBO) company.
2. Click the Help button.
   
   
   
   
3. Hover to the Search tab, then select Contact Us.
   
   
   
   
4. Type in a brief description of your issue in the designated box.
   
5. Choose between the Chat or Callback option.
   
   
   

Support is available for Plus, Essentials, and Simple Start from Monday to Friday, 6 AM to 6 PM PT, and Saturday from 6 AM to 3 PM PT. For Advanced, available at any time, any day.

Please feel free to include any other queries you may have regarding handling invoices in this thread. Whether you need clarification on specific invoice details, guidance on invoice processing procedures, or assistance with any related documentation, I am here to provide comprehensive support. Your satisfaction is my priority, and I am committed to ensuring that all your concerns are promptly addressed, Valerie.