Can't open chart of accounts pages ?

We can perform basic troubleshooting steps to determine if it's related to a browser issue, kww628.

Let's start by accessing your account in an incognito or private window and attempting the activity again.

Here are the keyboard shortcuts:

• Safari: Command + Shift + N
• Microsoft Edge: Ctrl + Shift + N
• Mozilla Firefox: Ctrl + Shift + P
• Google Chrome: Ctrl + Shift + N

 
Once it works, return to your regular browser and clear the cache to help resolve page loading errors or formatting problems. After clearing the cache, restart your browser to apply the changes. Alternatively, consider using a different supported browser.

If you require assistance with your chart of accounts, you can revisit this thread or open a new one. We're eager to support you.

Microsoft Edge  = Can't open

Microsoft Edge: Ctrl + Shift + N = Can't open

Google Chrome = Can't open

Google Chrome: Ctrl + Shift + N = Can't open

Thank you for sharing us the result of your troubleshooting steps, kww628. 

Since none of the browsers worked for you to access the Chart of Accounts page, I'd recommend contacting our Technical Support Team. They can review your account and see what's causing the unexpected behavior.

Once your access to the Chart of Accounts page is back, you should be able to get back on track. You'll be able to review your transactions and reconcile the accounts.

Feel free to leave additional comments if you require additional assistance in managing your accounts and transactions.