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ZC Building Supply
Level 1

Can't save the exported IIF file

I try to export the IIF file but somehow I can't save it to anywhere.  Any clues ?

4 Comments 4

Can't save the exported IIF file

Hello @ZC Building Supply,


Let's make sure you login as the company admin and you're in a single user network to completely save and export an IIF file. Let me show you how.


Before we proceed, can you tell me if you've received an error message? That being said, here's how you can export an IIF file:

  1. Go to File.
  2. Select Switch to Single-user Mode.
  3. Go back to the File menu.
  4. Click Utilities.
  5. Choose Export.
  6. Select Export IIF Files.
  7. Under Save in, select the folder location.
  8. Enter the name of your IIF file.
  9. Click Save.

In addition, here's an article you can read to learn more about your IIF file: Export, import, and edit IIF files.


Lastly, you might also check out the steps outlined in this helpful article in case you need to export other file types: Import or export MS Excel files.


If there's anything else that I can help you with aside from exporting an IIF file, please let me know in the comments. Stay safe!

ZC Building Supply
Level 1

Can't save the exported IIF file

I have to do all these step in the same computer the company file is stored in my case is the server.


Can't save the exported IIF file

Joining the thread to share additional information about this, @ZC Building Supply,


You will only need to do the steps on the workstation or computer where you are trying to export the IIF file. When you save it, make sure that the location is within the server. Normally, the file path of QuickBooks follows where the company file is located.


If you keep getting the same result, I recommend contacting our Support Team for technical help. Our representatives can assist with the configurations of the server file so you can save exported data.


Please note that our representatives are available through chat or messaging to accommodate all our customers concern effectively. Make sure to enable pop-up windows on your browser settings to launch the chat box and connect with our live agents.


To contact us, use the steps below:


  1. Open QuickBooks and click the Help menu.
  2. Select QuickBooks Desktop Help.
  3. On the pop-up screen select Contact us.
  4. Click the Search for Something else button then type your concern in the Ask us anything box.
  5. Hit Search then scroll down to get your contact options.

Another option to contact us is through a web browser. Here's how:


  1. Open this link:
  2. Select QuickBooks Desktop then Continue as guest.
  3. Pick your QuickBooks version.
  4. The self-help topics are listed in the What can we help you with section.
  5. For live help use the Search for something else button.

Kindly share some details on how it goes in the comments. I want to ensure this is resolved. Have a good one!

Level 1

Can't save the exported IIF file

Haha, just had this issue and finally figured it out. You need to remove the *.IIF from the name and just save it as the name you want. So annoying. 

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