Can we transfer an old account owner(billed) to a new one so the old one will not be billed anymore?

glaizasandoy415- · ‎March 17, 2022

Owner 1 - not in the company anymore but being billed Owner 2 - current and would like to transfer or get all accounts under his name

RCV · ‎March 17, 2022

Let me provide some information on how you can handle multiple accounts in QuickBooks Online (QBO), glaizasandoy415-.

Transferring an old account to a new one so it will not be billed anymore is unavailable. We can have multiple companies under the same QBO account. Wherein, each company file is its own paid subscription, however, you access them with the same sign-in info.

This lets you quickly switch between companies so you can manage everything more efficiently. If you have multiple companies under separate accounts in QuickBooks Online, here's how to move them all into one account. To learn more about this one, see the Create or add another company file to QuickBooks Online article.

Just in case you'll need to delete the old company file and it is less than 60 days, just purge that company. Here's how:

Go back to QBO and edit the URL in your browser's address bar. Delete everything after the last / and enter purge company. For example: https://...qbo.intuit.com/app/homepage, change to https://...qbo.intuit.com/app/purgecompany.
Type in Yes to confirm that you want to delete your company data.
Select Wipe data.

However, if the account is already 60 days old or beyond, I suggest canceling the old company file subscription. With that, QBO will automatically delete the other company after 365 days. Please follow the steps to cancel your subscription:

Login to QBO and choose the duplicate account you wanted to cancel.
Go to the Gear icon and then select Account and Settings.
Choose Billing and Subscription.
Under the QuickBooks section, click Cancel.
Follow the steps to cancel your account.

For the complete details on how to cancel your subscription, check out the Cancel your QuickBooks Online subscription or trial article. Feel free to visit our Account management page for more insights about managing your Intuit product users.

I'd like to know how you get on after trying the steps. as I want to ensure this is resolved for you. Just reply to this post and I'll get back to you. You have a good one.