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Level 1

Can you please call me to walk me through

 
5 Comments
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Moderator

Can you please call me to walk me through

Hello Ken,

 

QuickBooks Community is a forum where users are able to interact and share their knowledge about the product. Thus, calling you won't be an option.

 

You can add details of your concern so we can give you the steps that you need to take. Accountants and other users will be glad to assist you, too.

 

What product are you using? QuickBooks Online or Desktop? What are you trying to do? What page are you in where you encounter the problem?

 

Any additional information and screenshots would be much appreciated. Thank you in advance!

Highlighted
Moderator

Can you please call me to walk me through

I was wondering if you still need help with anything, Ken.

 

If the information you can get here in Community won't be able to answer or resolve your concern, you can talk to one of our phone support representative.

 

If you're using QuickBooks Online, you can use this article to get in touch with them: 

Get Help with QuickBooks Online.

 

If you need QuickBooks Desktop support, you can follow these steps:

  1. Go to this link: https://help.quickbooks.intuit.com/en_US/contact.
  2. Make sure you select QuickBooks Desktop United States in the upper-right corner of the page.
  3. Select the topic and sub-topic that categorize your concern.
  4. The first section will offer articles and related posts that might help you fix your issue.
  5. Otherwise, you can go to the second section and click the Get Phone Number button. You can select Start a Chat, too.

Though, any details you can add on your posts would be a great help to give you the answers you need.

 

Please don't hesitate to post in Community again if you need anything. We'll be right here to back you up.

Highlighted
Level 1

Can you please call me to walk me through

I have received 3 rejected 941 payments.  is there something I need to change in my quickbooks.

I am set up to pay these in my quickbooks.  I have changed my password on the EFTPS.

I have received 3 rejected 941 payments.

Highlighted
Level 1

Can you please call me to walk me through

 
Highlighted
Anonymous
Not applicable

Can you please call me to walk me through

It's my pleasure to help you get the right support for your 941 payments, @8994752,


If there's a rejection notice for a Federal payment made through EFTPS, you will receive an electronic letter with the specific reason. If you already followed the instructions and still receiving the same alert, I highly recommend contacting our Payroll Care Support.

 

To save your time waiting on queue, you have the option to request a callback from one of our representatives. Just click the (?) Help icon in the upper right-hand corner of the Dashboard. From there, select the Contact Us button and enter your concern in the description box. Once done, select the Get a callback option.

 

They are available Mondays to Fridays at 7:00 Am until 4:30 PM PST. Once contacted, you can request them to discuss your billing details in a secure environment. They have the tools to check your account and can help configure your Payroll Settings.

 

I appreciate your patience with this, but feel free to contact me if you have follow-up questions about QuickBooks. I'll be available to provide further assistance. Have a good one!

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