It's my pleasure to help you get the right support for your 941 payments, @8994752,
If there's a rejection notice for a Federal payment made through EFTPS, you will receive an electronic letter with the specific reason. If you already followed the instructions and still receiving the same alert, I highly recommend contacting our Payroll Care Support.
To save your time waiting on queue, you have the option to request a callback from one of our representatives. Just click the (?) Help icon in the upper right-hand corner of the Dashboard. From there, select the Contact Us button and enter your concern in the description box. Once done, select the Get a callback option.
They are available Mondays to Fridays at 7:00 Am until 4:30 PM PST. Once contacted, you can request them to discuss your billing details in a secure environment. They have the tools to check your account and can help configure your Payroll Settings.
I appreciate your patience with this, but feel free to contact me if you have follow-up questions about QuickBooks. I'll be available to provide further assistance. Have a good one!