Thanks for bringing this to our attention, tm502453. I can provide information as to why your checking application has been declined. Please know that I'm here to help get this sorted out.
If you applied for both QuickBooks Payments and QuickBooks Checking, you might only be eligible for Payments. There are a few common reasons an account may not be approved. That includes incomplete information, issues verifying identity, or not meeting eligibility requirements. This can happen if your business is not eligible per Intuit's Acceptable Use Policy, which outlines prohibited activities and business types. Please review the policy details to understand more about its specifics, as we wish to be completely transparent on why your checking account wasn't approved.
As a business bank account, QuickBooks Checking requires us to validate the identity of both the individual and business opening the account. The details submitted in your application are used to confirm eligibility based on the individuals, businesses, industries, and locations we are allowed to service.
If any issues come up during this screening process that restrict us from providing an account, we unfortunately cannot approve the application. Please know this is solely due to legal and regulatory requirements we must adhere to as a financial services provider.
However, if you believe your application was declined in error, make sure the data you sent is accurate and resubmit it again. To find out more about the reasons your application for a checking account was denied, I also recommend contacting our QuickBooks Payments support team. They can specify the precise rationale behind the rejection and list the actions you must take going forward.
I'll be available anytime in this thread if there's anything else you need further assistance managing your checking account. Just let me know, and I'll make sure to get you covered. Keep safe and have a good one!
