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I'm here to make sure that you'll be able to get the help that you need, michele-integrit.
You'll have to call our phone support team so you'll be able to get a callback and help you with your concern. To do this, you can follow the steps below.
You may also want to tell us what happened by posting in the Community for your specific issue. Please know that we're here and we also have available Community backers who'll be able to assist you.
I've added this article in case you want to know what you can do with QuickBooks-Self Employed. Here's an article handy for more information: QuickBooks-Self Employed Overview.
Please let me know how it goes. I'll be around to help you anytime.