This error happens when the saved credentials on the Bank transactions page of QuickBooks Online are no longer valid, ckhogue.nsm.
Here are the steps to update the credentials and refresh the connection:
- Navigate to the Bank transactions page, and locate the tile for the connected bank you'd like to update.
- Click the Edit (pencil icon) and select Edit account sign in.
- Clear the auto-filled username and password fields.
- Enter the updated bank credentials.
- Select Update to refresh the connection.
For detailed instructions, refer to this article: Fix bank error 103 in QuickBooks Online and QuickBooks Self-Employed.
If the error continues, the problem may be related to your browser. Accumulated cache can sometimes cause performance issues. Let's start by clearing cache, then confirm you're using a supported browser version.
Looking to elevate your QuickBooks experience? Connect with our QuickBooks Live Expert Assisted team, who are ready available to help you manage your transactions and maintain the integrity of your account data.
Don't hesitate to reach out if the issue persists or if you need further assistance. We'll be happy to provide additional support.
