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Level 1

Cannot Open the Program

If I try to open QB on my desktop, I get the message "Quickbooks 2019 quit unexpectedly..." The program won't even open. I have macOS Monterey 12.2.1. Any ideas on where to go from here?Screen Shot 2022-02-23 at 10.23.12 PM.png

3 Comments 3
Fiat Lux - ASIA
Level 15

Cannot Open the Program


Any advise?

QuickBooks Team

Cannot Open the Program

Thanks for reaching out to us in the Community space, glacierpg.


Let me share some info why you're getting this error and how you can open the program.


You may encounter the error message when performing one of the following:


  • Emailing a large report
  • Working randomly on transactions, such as Invoices and Sales Orders
  • Running many reports side by side
  • Working in different Centers
  • Working in the Report Center

To fix this, let's make sure to always update your QuickBooks Desktop for Mac to the latest release as it becomes available. This is to ensure you have all the updated components.


If you are on the latest release and still getting the same result, you'll want to do the Verify and Rebuild Data. This tools find the most common data issues in a company file and fixes them.


The instructions are included in this article: Verify and rebuild data in QuickBooks Desktop for Mac.


Please keep me posted on how it goes. I'll be right here to help you out again. Take care and stay safe.

Level 9

Cannot Open the Program

Same - download the latest release. You can also hold the option key down while launching (which avoids opening your company file) and see if that works. If it does run QuickBooks->Check for Updates to download the latest release. 

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