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I appreciate you providing input about this, @francene. I'm here to help you fix the Credit Card Payment issue so that it reaches the right company and allows you to reconcile your account in QuickBooks Desktop (QBDT).
You can transfer funds from one company to another by recording them as Checks from Company A and then entering a deposit in your Company B. These are the steps:
- Access your QuickBooks Desktop company.
- Go to the Banking menu, and then select Write Checks.
- Select the account where you received the Credit card payment.
- In the Expenses section, choose an Asset or Equity account. If you're unsure, you can consult an accountant to ensure it shows accurate.
- Enter the amount received in the Amount column.
- Select Save and close or Save and new.
I'm including a screenshot below for visual reference.
Once done, enter the bank deposit in your other company. Visit this page for more details: Record and make bank deposits in QuickBooks Desktop.
After entering the deposit, you're now ready to reconcile the account. Feel free to check this article for further guidelines: Reconcile an account in QuickBooks Desktop.
Moreover, I recommend checking out this article to help you fix issues after reconciling an account: Fix issues when you're reconciling in QuickBooks Desktop.
Please let me know in the comment section if you have other QuickBooks-related or require assistance performing specific tasks inside the program. I assure you that I'll be here to lend a helping hand. Stay safe.
