Change currency on QB 2015

If you haven't enabled the multi currency feature, your QBD program will use the same currency as your Windows settings as default.

I don’t want multi currency, just US$. I’ve been using this software for years, never had a problem until I updated then I saw the XDR in place of $. How do I change it back please?

Check your Windows setting to make sure.

All are set to USA

I can share some insights on how multicurrency works in QuickBooks, kcamkius.

Once the Multicurrency feature is on, you can no longer turn off and change the home currency. I'm adding this article to learn more about multicurrency in QuickBooks Desktop: Set up and use Multicurrency.

If you need help with other tasks in QuickBooks Desktop, you read our articles and topics on the QuickBooks Help page. There is a lot of useful information that will help you with performing another task in your account.

You can get back to us anytime if you need help again in the future. The Community is here to help.

Thanks for your insights but they bare absolutely no relevance to my problem. If you would kindly read my question, you'll understand. I have never activated multiple currencies. Up until a recent update, the $ sign was present on my invoices. Now, it shows XDR, I have no idea what XDR means, there are no references to XDR within QB, and, there is no help available for my problem within QB, whatsoever!

Let me figure out and fix the issue for you, kcamkius.

Please run the Verify Rebuild Utility tool to ensure your company is free from any data damage. This will help identify the cause of this unusual behavior.

To verify data:

1. Choose File > Utilities and Select Verify Data. If you see:

• "QuickBooks detected no problems with your data," no further action is needed.
• A specific error message, there may already be an article for it. Try searching for it on our QuickBooks Desktop support site for specific instructions.
• "Your data has lost integrity," indicates there is data damage in the file. Continue to the steps below to Rebuild Data to correct the problem.

To rebuild data:

1. Go to the File menu, then select Utilities > Rebuild Data.
2. When prompted to back up the file, select OK.
3. Once Rebuild has completed appears, select OK.

You can also see this article for the complete process: Verify and rebuild data in QuickBooks Desktop.

If the issue continues, I recommend contacting our Customer Care team to investigate the issue further.

Know that I'm always here to lend a hand.

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@kcamkius wrote:

All are set to USA

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Can you share the screenshot of your Windows setting?

Here’s a screenshot 

Thanks for the screenshot, kcamkius.

Looks like you've setup everything correctly. Since you've tried all the possible steps to fix this issue with changing currency, the best thing to do here is to contact our Customer Care Team. This requires a thorough investigation from our technical support so they can work on this in a secure environment as well.

Please take note that our support hours for QuickBooks Desktop Pro, Premier, and Plus start from M-F 6 AM to 6 PM. For QuickBooks Desktop Enterprise, we're available any time, any day.

1. In your QuickBooks Desktop program, go to Help > QuickBooks Desktop Help.
2. In the Have a Question window, click the Contact Us link at the bottom.
3. From the Contact Us page, select any topics.
4. Under Here's how to connect with a QuickBooks expert section, click the Start a Message or Get Phone Number button.

You can also get our direct phone number on this link: Contact QuickBooks Desktop support.

More about how multi currency works can be learn from this article: Set up and use Multicurrency.

Know that you can always get back here if you have other questions while working with currencies in QuickBooks. Have a good one.

Open the Windows Settings

Type "currency" in Find a setting box

Change the way currency is displayed

Additional settings > Currency

Check the Currency Symbol

It's showing US $$

Win settings are correctly showing the $ sign??

Next troubleshoot, install the trial license for QBD 2021 or 2022 to compare.

Still nothing. 08:04 (6 hours ago)

Have you installed the trial license as I mentioned earlier?

Not yet, how do I uninstall if it doesn’t work?

Download now

With QBD 2022, invoice prints out with $ sign. Where do I go from here?

I’ve installed QBD 2022. It prints $ sign on invoice. What’s my next step please?

@kcamkius 

It is very possible that your QBD 2015 program is corrupted and you should try to reinstall it. If the same error persists, you should install the trial version for QBD 2021 Pro for the next step. You may consider to purchase the one time license for QBD 2021 Pro or Premier or the subscription license for QBD 2022 Pro Plus or Premier Plus later to upgrade your version.