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I have looked in Company Preferences, send forms and only have my email as the current default. But when I print a 1096 form, the email it fills in is not mine, it is an old one. I have tried all I can find, please help!
I see this is your first question so let me take the time to welcome you here in the Community, @jfiedler.
I appreciate the steps you've done to get this working. I'm here to help change the email that is showing on your 1096 form in QuickBooks Desktop (QBDT).
This can be done by going to your company settings and I'm happy to show you how:
1. Go to Company menu at the top, then pick My Company on the drop-down.
2. Click the Pencil (Edit) icon on the right side of Company Information field.
3. Change your email address on the Contact Information tab.
4. Select OK.
I also attached some sample screenshots for your guide.
Once done, pull up the 1096 form again and you should see the updated email. I'm also adding this article that tackles setting up and printing 1099/1096 forms in QBDT for future reference.
That's it! Please let me know how it goes by leaving a comment below. I'd be glad to answer should you have any follow-up questions or concerns. Take care and have a wonderful weekend.
That worked! Thanks
Thanks for getting back to me, @jfiedler.
You're welcome! I'm glad to know that I was able to help you with your concern for today.
Also, thanks for being a part of our QuickBooks family. Don't hesitate to post again here in the Community or leave a comment on this thread if you have any other concerns. Wishing you and your business continued success.
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